---
title: "Requirements"
slug: "serviceassist-in-a-nutshell-requirements"
updated: 2026-07-29T09:32:40Z
published: 2026-07-29T09:32:40Z
canonical: "docs.homag.cloud/serviceassist-in-a-nutshell-requirements"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.homag.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Requirements

## serviceAssist

serviceAssist is a browser-based web application. You can use the app in all [common and current browsers](/v1/docs/en/allgemeines-faq-voraussetzungen-internet) .

The app is available in many [regions](/v1/docs/en/allgemeines-faq-regionale-verfuegbarkeit) and [languages](/v1/docs/en/allgemeines-faq-unterstuetzte-sprachen) worldwide.

## serviceAssist Classic

|  | **tapio-ready** | **older machines** |
| --- | --- | --- |
| **Maintenance Overview** | ✓ |  |
| **Remote diagnosis history (technology dependent)** | ✓ | ✓ |
| **Spare parts history** | ✓ | ✓ |
| **Machine documentation** | ✓ | ✓ |

## serviceAssist Advanced

The following HOMAG machines are supported:

- SORTBOT R-300 (RKT100)
- PAQTEQ C-250 (VKS200, VKS250)
- CABTEQ T-200 (MDE120)
- CABTEQ T-250 (MDE160)
- STORETEQ S-200 (TLF212)
- CENTATEQ P/E-300 (BMG311, BMG312)
- CENTATEQ P/E-310 (BMG310)
- CENTATEQ P-500 (BMG511, BMG512)
- CENTATEQ P-600 (BMG611)
- CENTATEQ S-800 (BMB8xx)
- CENTATEQ S-900 (BMB9xx)
- EDGETEQ S-380 (KDF4xx, KDF6xx, KDN4xx, KDN6xx)
- SAWTEQ B-300 (HPP300)
- SAWTEQ B-400 (HPP400)
- SAWTEQ B-500 (HPP500)
- WALLTEQ M-120 (WMS060)

The machines must be tapio-ready, [registered](/v1/docs/en/allgemeines-kurz-erklaert-maschinen-hinzufuegen) and connected to tapio.

We are also happy to check compatibility in advance. Please send us a short [e-mail with the machine numbers](mailto:DigitalFactory@homag.com).

---

## References

### Links

- [Licensing](/v1/docs/en/serviceassist-kurz-erklaert-lizenzierung)
- [Regional availability](/v1/docs/en/allgemeines-faq-regionale-verfuegbarkeit)