FAQ
We have compiled some questions from our customers for you here. Perhaps your question is among them?
What is the “sR Starter Troubleshoot” function?
The Troubleshoot function tests various functionalities and indicates where a problem exists. Notes are displayed in the Help window.
sR Bridge does not have an IP address. How can I access it?
If your DHCP server is disabled (and you do not want to temporarily enable it for initial commissioning), you can access the sR Bridge via LAN2. LAN2 has the IP address 192.2.2.179. This cannot be changed. If you connect LAN2 to the network and temporarily assign a machine an IP address in the 192.2.2.xxx range, you can use it to access the interface and configure the necessary network settings. Once the sR Bridge has been configured, reconnect the sR Bridge to LAN1 and remove the IP setting on the machine.
Why do I need an NTP (Network Time Protocol) time server?
The availability of an NTP server is necessary for establishing encrypted network connections, as precise time synchronization between the devices and servers involved is crucial for the encryption to function correctly and for the security of the connection.
Encrypted network connections such as SSL/TLS or VPN connections use certificates and keys to protect communication. These certificates and keys contain validity periods that specify how long the encryption is valid. To ensure that the certificates and keys function correctly and are valid, the devices involved must know the exact time.
An NTP (Network Time Protocol) server provides the exact time for the devices involved and synchronizes them with each other. This ensures that all devices and servers use the same time, which is essential for the encryption to function correctly and for the security of the connection.
Without accurate time synchronization, certificates and keys could expire, leading to security risks and connection problems. Therefore, the availability of an NTP server is crucial for establishing encrypted network connections.