.jpg?sv=2026-02-06&spr=https&st=2026-08-21T09%3A08%3A31Z&se=2026-08-21T09%3A19%3A31Z&sr=c&sp=r&sig=uIhphfMmltxNbSjtyolDFd68urg4i1HxZy1NweCIC34%3D "Aufruf des Hilfe-Menüs über das Support-Symbol")
Access the Help menu via the support icon
.jpg?sv=2026-02-06&spr=https&st=2026-08-21T09%3A08%3A31Z&se=2026-08-21T09%3A19%3A31Z&sr=c&sp=r&sig=uIhphfMmltxNbSjtyolDFd68urg4i1HxZy1NweCIC34%3D "Im Fall eines Fehlers sollte direkt eine E-Mail an unseren Software-Support gesendet werden. Nur so können wir eine effiziente Fehlerbearbeitung sicherstellen.")
In case of an error, an email should be sent directly to our software support. This is the only way we can ensure efficient error processing.
.jpg?sv=2026-02-06&spr=https&st=2026-08-21T09%3A08%3A31Z&se=2026-08-21T09%3A19%3A31Z&sr=c&sp=r&sig=uIhphfMmltxNbSjtyolDFd68urg4i1HxZy1NweCIC34%3D "Alle relevanten Daten wie Kundenname, App und Appversion sowie der Nutzer werden in die E-Mail bereits automatisch eingetragen.")
All relevant data such as customer name, app and app version as well as the user are already automatically entered in the e-mail.
Our goal is to provide you with easy-to-use and intuitive apps. Of course, if problems or difficulties arise, we will not let you down.
To do this, a help menu can be called up directly in any app (e.g. intelliDivide or productionManager) via the support symbol.
Depending on the app, you will be offered different menu items:
Documentation
FAQ
Email Support
Activation of support access
If a HOMAG is assigned to an app, a link will also appear that leads directly to the HOMAG CUBE diagnostics page .
Contact person
HOMAG Group AG