Requirements
serviceAssist
serviceAssist is a browser-based web application. You can use the app in all common and current browsers.
The app is available in many regions and languages worldwide.
serviceAssist Classic
| tapio-ready | older machines | |
|---|---|---|
| Maintenance overview | ✓ | |
| Remote diagnostics history (technology-dependent) | ✓ | ✓ |
| Spare parts history | ✓ | ✓ |
| Machine documentation | ✓ | ✓ |
serviceAssist Advanced
The following HOMAG machines are supported:
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SORTBOT R-300 (RKT100)
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PAQTEQ C-250 (VKS200, VKS250)
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CABTEQ T-200 (MDE120)
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CABTEQ T-250 (MDE160)
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STORETEQ S-200 (TLF212)
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CENTATEQ P/E-300 (BMG311, BMG312)
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CENTATEQ P/E-310 (BMG310)
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CENTATEQ P-500 (BMG511, BMG512)
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CENTATEQ P-600 (BMG611)
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CENTATEQ S-800 (BMB8xx)
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CENTATEQ S-900 (BMB9xx)
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EDGETEQ S-380 (KDF4xx, KDF6xx, KDN4xx, KDN6xx)
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SAWTEQ B-300 (HPP300)
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SAWTEQ B-400 (HPP400)
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SAWTEQ B-500 (HPP500)
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WALLTEQ M-120 (WMS060)
The machines must be tapio-ready, registered on tapio and connected.
We would also be happy to check the compatibility in advance. Please send us a short e-mail with the machine numbers.