FAQ
Apps
Does the app recognise that a compartment is full and automatically suggest another one?
No. We have purposely solved this in order not to limit you during configuration and when working with the rack. When storing the first part of an item, you specify the rack. For each further scanned item, the app automatically adopts this suggestion for the rack. However, you can also select a different shelf anytime, e.g. if you want to store a long side of the rack.
Does the app calculate which components (in terms of size) fit into which rack?
No. We have solved this intentionally. In this way, you always decide yourself where which component is to be stored.
Do I always have to confirm each rack when storing?
No. The app suggests a rack for each item. This is automatically confirmed as soon as you scan the next part.
Can I outsource several components at once?
Yes, you can select several parts (e.g. all components that belong to a piece of furniture) with one click in the app and store them all at once.
Do I have to scan each part individually when removing it from storage?
No. You can select several parts (e.g. all components that belong to a piece of furniture) with one click in the app and remove them all at once by simply confirming.
Configuration
Can I also integrate pallet storage and other remote racking?
Yes, that is possible. The productionAssist app offers the option of creating racks without LED support.
You then only attach the QR code with the shelf designation and create the locations in the configuration. You can then also store material there by scanning or direct selection in the tablet.
I would like to create my own rack name. Is that possible?
Yes, this is possible. Please use our instructions and the attached templates.
Can I also create a rack area in the app without LED support?
Yes, that is possible. The productionAssist app offers the option of creating racks without LED light support. You then just attach the QR code with the rack designation and create the slots in the configuration. You can then also store parts there via scan or direct selection in the tablet.
LED strips
Can I use my existing rack and add LED strips?
Yes, that is possible. Please note that the LED strips have a fixed length. However, unlit areas can still be created and managed in the app without any problems. Here you will find the installation dimensions of the components.
How long are the cables to the LED strips? Are there extension cables?
The extension cables for the LED strips are 2.0 m long. You can also add another 2.0 m cable. The extension cables are available in the HOMAG eShop.
In which lengths are the LED strips available? What is the maximum number of LED strips I can connect?
The LED strips are available in the following lengths and can be combined up to a total length of 6000 mm:
- 2,00 m
- 1,40 m
- 0,50 m
- 0,16 m
Up to 4 LED strips with a total length of 6000 mm each can be connected per LED control box.
Can I expand the shelf with LEDs? Can I also equip a large warehouse with LEDs?
The LED system available since 2023 makes it possible to connect another LED control box to an output of the LED control box. Since each LED control box has this output, this process can be repeated several times.
With 2 LED control boxes you can realize e.g. 4 x 6.00 m (1st LED box) + 4 x 6.00 m (2nd LED box) = 48.00 m LED length with one HOMAG CUBE.