FAQ
Apps
Can the materials also be transferred from an ERP system into the apps?
Materials can be directly copied and pasted from a list or easily imported using the import function.
Can I export the material lists I have created?
An export of the material list is available for feedback.
Labels
Is it possible to customize the label layout?
It is possible to have HOMAG create an individual layout for you. This service is charged at cost in accordance with HOMAG guidelines. Please contact your Service Company for this.
What information is printed on the label?
In our example, you can see the information with which we provide each label for the edge coils.
Can I use one label printer for multiple applications/racks?
In principle, a printer can also be assigned to another app (=assistance app) or an additional shelf at the same time. This can be set in the configuration dialogue ( gear wheel at the workstation in the app). Please note, however, that the apps sometimes use different label formats.
Where can I get more label rolls?
You can easily reorder the label rolls via our eShop.
Alternatively, you can also obtain the labels from other sources. Please note the corresponding requirements.
Configuration
Can I also integrate pallet spaces and other remote shelving?
Yes, that is possible. The materialAssist app offers the option of creating compartments without LED support.
You then only attach the QR code with the compartment designation and create the spaces in the configuration. You can subsequently store material there using a scan or direct selection in the tablet.
I would like to create my own rack name. Is that possible?
Yes, this is possible. Please use our instructions and the attached templates.
Can I also create a rack area in the app without LED support?
Yes, that is possible. The materialAssist app offers the option of creating compartments without LED light support. You then just attach the QR code with the compartment designation and create the spaces in the configuration. You can then also store material there by scanning or direct selection in the tablet.
LED strips
Can I use my existing shelf and add LED strips?
Yes, that is possible. Please note that the LED strips have a predefined length. However, unlit areas can still be created and managed in the app without any problems. Here you will find the installation dimensions of the components.
How long are the cables to the LED strips? Are there extension cables?
The extension cables for the LED strips are 2.0 m long. You can also add another 2.0 m cable. The extension cables are available in the HOMAG eShop.
In which lengths are the LED strips available? What is the maximum number of LED strips I can connect?
The LED strips are available in the following lengths and can be combined up to a total length of 6000 mm:
- 2,00 m
- 1,40 m
- 0,50 m
- 0,16 m
Up to 4 LED strips with a total length of 6000 mm each can be connected per LED control box.
Can I expand the shelf with LEDs? Can I also equip a large warehouse with LEDs?
The LED system available since 2023 makes it possible to connect another LED control box to an output of the LED control box. Since each LED control box has this output, this process can be repeated several times.
With 2 LED control boxes you can realize e.g. 4 x 6.00 m (1st LED box) + 4 x 6.00 m (2nd LED box) = 48.00 m LED length with one HOMAG CUBE.
More
Can a scan of the label/order forms at the edgebanding machine indicate the storage location of the edgebanding material?
Yes, that is possible. If an edge code is scanned with the tablet or with the bluetooth scanner connected to the tablet, all available rolls are displayed. The edge code must be printed on the component label or the order sheets as a 1D/2D code. When the code is scanned, the app searches for the material and activates the LED bars of the corresponding rack.
Are the frequently pictured edge boxes part of the set?
No. The boxes are not necessary for working with the edge rack. They represent an optional added value, as the edges can additionally be stored in the box protected from dirt, damage and UV radiation. The edge boxes are currently not available.
Is it possible to report the consumption of edging material directly from the machine into the app?
Yes, this is possible for certain HOMAG series. The prerequisite is woodCommander 5, but you can also use it very flexibly in conjunction with other machines. You can simply continue to use your processing programmes on the machine as previously. You then enter the consumption directly into the app when you put the edgeband back on the rack. Alternatively, you can have the remaining length calculated automatically by measuring the outer and inner diameter of the roll. Thus, the edge management can be used for any type of machine.